Congratulations on your new condo with Westbank Living!

1. Contact Us: Start by reaching out via phone or our online form to discuss your moving or storage needs. We’ll gather basic details such as your move date, location, and any special requirements.

2. Free Estimate: Based on the information you provide, we’ll offer a no-obligation estimate tailored to your specific needs. Since our pricing is based on time and services, we’ll explain how different factors like packing, disassembly, or additional stops may affect your overall cost. We may even suggest a no- cost, no-obligation visit to your current location to see exactly what needs to be done.

3. Booking: Once you’re ready to proceed, we’ll finalize your booking and confirm your moving date. We recommend booking as early as possible to ensure availability, especially during busy periods.

4. Moving Day: Our professional team will arrive on time, equipped with everything needed to carefully handle and transport your belongings. We’ll work efficiently, whether we’re just loading and moving or providing additional services like packing or disassembly.

5. Post-Move: If you’ve requested storage services, we’ll safely store your items in our securefacility. If any issues arise during the move, we handle claims directly and are committed to ensuring you’re satisfied with our resolution.

We recommend booking your move as early as possible to secure your preferred date, especially during peak moving seasons like summer or at the end of the month. For local moves, a couple of weeks in advance is usually enough. For long-distance or more complex moves, booking 4–6 weeks ahead is ideal.

However, we understand that life happens, and we’re always happy to accommodate last-minute moves whenever our schedule allows. Contact us to check our availability!

Our pricing is based on the time and services you need, allowing us to tailor our work to your specific moving or storage requirements. The more tasks we handle for you—such as packing, moving, or storage—the greater the cost. This flexible approach ensures you only pay for the time and effort required for your move.

We’d be happy to provide a free, no-obligation estimate based on the details of your move. Contact us today to discuss your needs!

At MOVE IT. we strive to provide the highest level of service and accountability. With the rising costs of insurance, we have chosen not to carry a traditional insurance policy. Instead, we cover any claims directly out of our own pocket to ensure a swift and personalized resolution in the rare case of damage or loss.

For customers with high-value or sentimental items, we recommend speaking with your insurance provider about adding a rider to your homeowners or renters insurance policy. This will offer additional protection and peace of mind for those specific items during the move.

We are always available to answer any questions or provide guidance on this matter. Thank you for trusting us with your MOVE IT.